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Netflix: Products & Services

Netflix is a popular online, on-demand media streaming service. Founded in 1997, Netflix allows users to watch unlimited tv shows, movies and documentaries via their televisions, computers and various other devices for a flat rate each month. Netflix is also currently available in the United States, the Caribbean, Mexico, Central and South America, the United Kingdom, Ireland and is in talks with additional countries nearly every quarter.

Netflix: Company Background

Netflix was founded in Scotts Valley, California in 1997 by Marc Randolph and Reed Hastings. The idea came about after Mr. Hastings became frustrated at being charged late fees for his movie rentals, particularly his copy of Apollo 13. went live in 1998 with a pay-per-rental system, adding a monthly subscription system in 1999 and then dropping the per-rental system in 2000. still offers both streaming online and dvd by mail services to its American customers. The company launched the streaming-only within Canada on September 22 of 2010, its first international expansion. For Canadians, Netflix currently provides over 7000 titles at the cost of $7.99 per month but the company admits that the selection is currently lesser than that of it's American branch, especially when it comes to the availability of much newer releases.

Netflix: Customer Feedback & Reviews
"I have fallen in love with Netflix Canada for the reasons below: Imagine, you don’t have a subscription to cable TV plus, it’s late at night, you’re dealing with a fussy baby, and you’ve exhausted all the free online television options along with your personal collection of DVDs. Then, in the wee hours of the morning, your older children wake and cannot settle back to sleep. Try as you might to find children’s programming online (so they can watch TV beside you while you try to snooze), you can’t find much. This has been my reality for the past few months and a number of friends suggested Netflix (especially since they have a wide range of children’s programming available). As I was contemplating this service, Netflix Canada contacted me and offered me an extended trial. The timing was perfect!" - Nicole, My Real Review.

"For us Netflix is perfect. I was impressed with the selection, which is constantly updating. You do need to keep an eye on the "expiry" date of shows to avoid some disappointment. We will most definitely be keeping Netflix once our free subscription expires. Since you can sign up and get a month free to try it out, and then drop it without penalty, I really think everyone should give it a shot. I am betting you will probably fall in love, and completely agree that it is well-worth the low price of $7.99 a month. Overall I am in LOVE with Netflix. I can't recommend it highly enough. I think for $7.99 a month it is a steal. If you have kids, this is a no-brainier, sign up now." -A Maple Leaf Mommy Review.

Netflix: Business Credibility & Trustworthiness

Netflix Inc is a Better Business Bureau (BBB) accredited business. On a BBB scale of A+ to F, Netflix has recieved an A+ rating based on 16 factors including length of operation, complaint resolution etc.

Netflix is traded as NASDAQ: NFLX and currently employs more than 2300 full-time employees. 

Netflix: Website Popularity & Google Ranking

According to Compete reports. Netflix gets more than 34 million unique visitors per month on their main website not including visits to the Canadian page. Majority of its users are between the ages of 18 and 24 years of age. The PageRank for is currently 7/10. 

Netflix: Social Media Presence

You can visit Netflix Canada on their official Facebook page here where you will find discussions and updates about new and old movies or television episodes currently available for online streaming.

You can also tweet at Netflix Canada at @Netflix_CA.

Netflix: Website Security & Safety

According to Google Safe Browsing, Netflix Canada's website is not currently listed as suspicious nor has hosted or distributed any malicious software. 

The identity of the website has been encrypted and verified by GeoTrust DV SSL CA. You can view Netflix's full privacy and security policy here.

Netflix: Pricing & Packages

Netfix is available to Canadians for $7.99 per month! Billing takes place on a monthly basis only. 

New customers are welcome to 30 days of Netflix movies and television episodes for free before starting a paid subscription. There is no commitment, you can cancel at any time online.

Netflix: Shipping Rates & Policies

No shipping rates or policies are available for Netflix Canada.

Netflix Canada is currently an online movie and television viewing service website and does not participate in movie rental by mail like its American counterpart. 

The streaming service is also available internationally. Countries may vary. See website for details.

Netflix: Payment Methods Accepted

Netflix Canada is pleased to accept Visa and MasterCard credit cards as well as PayPal. Your payment method will be billed monthly but you may cancel your Netflix services at any time. A free 30-day trial may be available after which you must select whether or not you wish to continue with your subscription account. Netflix Canada does not currently accept debit cards, American Express, EbillMe, E-Checks or Bill Me Later.

Netflix: Returns, Refunds & Exchange Policy

If you no longer wish to subscribe to Netflix's services, simply log into your account and cancel your subscription. There is no commitment and cancelling can be done at any time. You are also welcome to rejoin at any time. Refunds will not be given for partial month memberships.

Need help? Feel free to contact Netflix Canada Customer Care by phone at 1 877 742 1335. Phone assistance is available 24 hours a day, 7 days a week.

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Netflix Rating Summary
Customer Reviews
Netflix Average Rating:
(1 rating)
Netflix 4 out of 5 based on 1 ratings. 1 user reviews.
Stacey Gaubatz — 61 months ago
4.0 Star Rating: Recommended
“I still use Netflix”

Netflix is an online company offering consumers many options for watching videos. They were one of the first companies to launch a site with the concept of streaming videos straight to your computer anytime you want day or night.

You can also order movies and depending on your membership, they will send you at least one DVD-Blue Ray, or Traditional, for you to keep in your home for as long as you want. When you do return the video, the company will send you the next video on the list ... read more

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